Privacy policy

Last updated: August 30, 2026

This privacy notice for Dawson Heat, operated by Dawson LLC ("Company," "we," "us," or "our"), describes how and why we collect, store, use, and share your information when you use our services, such as when you:

Visit our website at www.dawsonheat.com, or any website of ours that links to this privacy notice.
Engage with us in other related ways, including sales, marketing, or events.

Questions or concerns? If you do not agree with our policies and practices, please do not use our services. For any questions, please contact us at info@dawsonheat.com.

Summary of Key Points

What personal information do we process? We may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information? No.

Do we receive any information from third parties? No.

How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, prevent fraud, and comply with the law.

With whom do we share personal information? We may share information in specific situations with specific third parties, as described below.

How do we keep your information safe? We have organisational and technical processes in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed 100% secure.

What are your rights? Depending on your location, you may have certain rights regarding your personal information.

What information do we collect?
How do we process your information?
When and with whom do we share your personal information?
Do we use cookies and other tracking technologies?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your privacy rights?
Controls for Do-Not-Track features
Do California residents have specific privacy rights?
Do Virginia residents have specific privacy rights?
Do we make updates to this notice?
How can you contact us?
How can you review, update, or delete your data?

1. What information do we collect?

Personal information you provide to us

We collect personal information that you voluntarily provide when you register on our services, express interest in our products, participate in activities on our site, or contact us. This may include:

Names
Phone numbers
Email addresses
Mailing addresses
Billing addresses

We do not process sensitive personal information.

Payment data

We may collect data necessary to process your payment if you make a purchase, such as your payment instrument number and associated security code. All payment information is handled securely by our third-party payment processor and is not stored on our systems.

Information collected automatically

When you visit our website, we automatically collect certain technical information that does not reveal your specific identity, including:

Log and usage data — IP address, browser type, device information, pages viewed, and timestamps.
Device data — device type, operating system, and browser settings.
Location data — approximate location based on your IP address. You may opt out by disabling location settings on your device, though this may limit certain features.

2. How do we process your information?

We process your personal information to:

Facilitate account creation and authentication.
Respond to enquiries and provide customer support.
Fulfil and manage orders, payments, returns, and exchanges.
Request feedback about your experience.
Send marketing and promotional communications (you may opt out at any time).
Post testimonials about our services.

3. When and with whom do we share your personal information?

We may share your personal information in the following situations:

Business transfers. We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or part of our business.

4. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect and store information. Please refer to our Cookie Notice for details on how we use these technologies and how you can manage your preferences.

5. How long do we keep your information?

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this notice, unless a longer period is required by law (such as for tax or accounting purposes). Once there is no ongoing legitimate need to retain your information, we will delete or anonymise it.

6. How do we keep your information safe?

We have implemented appropriate technical and organisational security measures to protect your personal information. However, no internet transmission or storage system can be guaranteed 100% secure. You access our services at your own risk and should do so only in a secure environment.

7. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age. By using our services, you confirm that you are at least 18, or that you are the parent or guardian of a minor using the services with your consent. If we learn that we have collected personal information from a child under 18, we will deactivate the account and delete the data promptly. To report a concern, contact us at info@dawsonheat.com.

8. What are your privacy rights?

You may review, change, or request deletion of your account information at any time by logging into your account settings or contacting us.

Withdrawing consent. If we are relying on your consent to process your personal information, you may withdraw that consent at any time by contacting us. This does not affect the lawfulness of processing carried out before your withdrawal.

Opting out of marketing. You may unsubscribe from marketing emails by clicking the unsubscribe link in any email we send, replying "Stop" to any SMS we send, or contacting us directly. You will still receive essential service-related communications.

Cookies. Most browsers accept cookies by default. You can set your browser to remove or reject cookies, though this may affect some features of our services.

For questions about your privacy rights, contact us at info@dawsonheat.com.

9. Controls for Do-Not-Track features

No uniform standard for recognising Do-Not-Track ("DNT") signals has been finalised. We do not currently respond to DNT browser signals. If a standard is adopted in the future, we will update this notice accordingly.

10. Do California residents have specific privacy rights?

Yes. Under the California Consumer Privacy Act (CCPA) and the "Shine the Light" law, California residents have specific rights regarding their personal information.

What categories of personal information do we collect?

Category	Examples	Collected
A. Identifiers	Name, email, postal address, IP address	YES
B. Personal information (CA Customer Records statute)	Name, contact information, financial information	YES
C. Protected classification characteristics	Gender, date of birth	NO
D. Commercial information	Purchase history, transaction information	YES
E. Biometric information	Fingerprints, voiceprints	NO
F. Internet or network activity	Browsing history, interactions with our website	YES
G. Geolocation data	Approximate device location	YES
H. Audio, electronic, visual information	Images, recordings	NO
I. Professional or employment-related information	Job title, work history	NO
J. Education information	Student records	NO
K. Inferences from personal information	Profiles, preferences	NO
L. Sensitive personal information		NO

Dawson Heat has not sold or shared any personal information with third parties for business or commercial purposes in the past twelve months and will not do so in the future.

Your rights under CCPA

Right to know — You may request details about the personal information we collect, use, and share.
Right to delete — You may request deletion of your personal information, subject to certain legal exceptions.
Right to correct — You may request correction of inaccurate personal information.
Right to opt out — You may opt out of the sale or sharing of your personal information.
Right to non-discrimination — We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at info@dawsonheat.com, call us toll-free at (307) 218-2391, or visit dawsonheat.com/pages/contact-us.

11. Do Virginia residents have specific privacy rights?

Yes. Under the Virginia Consumer Data Protection Act (CDPA), Virginia residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt out of targeted advertising and profiling. Dawson Heat has not sold personal data to third parties and will not do so in the future.

To exercise your rights, contact us at info@dawsonheat.com. If we decline your request, you may appeal by emailing us, and we will respond within 60 days. If your appeal is denied, you may contact the Virginia Attorney General.

12. Do we make updates to this notice?

Yes. We may update this privacy notice from time to time to remain compliant with applicable laws. The updated version will be effective as soon as it is published. We encourage you to review this notice periodically.

13. How can you contact us?

Dawson Heat
30 N Gould Street, STE R
Sheridan, WY 82801
United States

Email: info@dawsonheat.com
Phone: (307) 218-2391
Website: dawsonheat.com/pages/contact-us

14. How can you review, update, or delete the data we collect from you?

Based on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. To submit a request, please contact us using the details above or submit a data subject access request through our website.