About Dawson Heat
Helping create amazing experiences around fire.
That's been our mission from the beginning, and it shapes everything we do — from the products we carry to the way we support every customer who comes to us.
At Dawson Heat, we specialise in fireplaces, fire pits, BBQs, pizza ovens, patio heaters, and more. Fire is warmth, gathering, and memory — and our team has helped homeowners, backyard entertainers, and outdoor enthusiasts find exactly the right product to create those moments in their own space.
We are an authorised retailer for the brands we carry. Every product we sell is genuine, warranted by the manufacturer, and sourced through official supply channels.
What We Do
We supply fireplaces, fire pits, BBQs, pizza ovens, patio heaters, and more across the US. Whether you're adding a statement fireplace to your living room, outfitting a backyard with a fire pit, or upgrading your outdoor kitchen, our team knows these products and can help you get it right.
We serve individual homeowners, property managers, contractors, and trade customers. Orders ship from US-based inventory and are delivered to your door — all orders are processed and shipped within 1–3 business days, with transit times of 3–7 business days, so you can expect delivery within 4–10 business days of placing your order.
Our Values
Customers First. Every decision we make starts with one question: is this right for the customer? From the brands we carry to the advice we give, to the way we handle every order — the customer experience is the standard we measure ourselves against.
Quality First. We only carry products we'd buy for our own homes. Not the cheapest option — the right one. Brands built to last, that hold up season after season without breaking down or needing constant repairs. When you invest in your home, it should feel solid and well-made. That's the standard we hold every product to before it earns a place in our store.
Honesty Before the Sale. We give straight advice before you commit. If a product isn't the right fit for your space, we'll tell you. Real expertise, genuine guidance — the kind of conversation you'd want to have with someone who knows these products inside out and cares about getting it right for you.
Experiences Over Transactions. A fireplace isn't just a purchase — it's where your family ends up on a winter evening without anyone planning it. A fire pit is where the kids stay warm while the adults finally slow down. A BBQ is the reason the neighbors stay until sunset. We sell products, but what we care about is what they make possible.
Accountability on Every Order. When something isn't right, we make it right. 30-day returns, full manufacturer warranties on every product, and a team that responds within one business day. We take ownership — of the advice we give, the products we ship, and the experience you have after the sale.
Why Customers Choose Us
Deep product expertise. We know these products inside out — what works, what doesn't, and what questions to ask before you buy. That expertise is available to every customer who reaches out.
Genuine authorised stock. Every product comes with full manufacturer warranty and is covered by US consumer protection rights.
Guidance before you commit. Not sure which model fits your setup? We'll talk you through it — compatibility, sizing, installation requirements — before you place an order.
Straightforward returns. Our 30-day return policy is clear and no-hassle — because we stand behind everything we sell. See our Returns page for full details.
Real customer support. You can reach us by email or through our contact form. We aim to respond to every enquiry within one business day.
Our Story
We've always believed fire is more than heat. It's what pulls a family into the same room on a winter evening without anyone needing to suggest it. It's a backyard BBQ on a long weekend that starts at noon and somehow ends at sunset, with the neighbors still there. It's a fire pit where the kids stay entertained and warm while the adults finally get to breathe.
Those are the experiences that made us want to build this business — and they're still what drives us today.
We've always believed in buying well. Not the cheapest option — the right one. Products built to last, that don't break down after a season or need constant repairs. When we were building our own homes, that's the standard we held ourselves to, even if it meant spending a little more upfront. Quality you can feel, that holds up year after year, and that makes your home feel solid and well-made.
That same thinking is what we built Dawson Heat around. We believed buying quality fire and heating products should be straightforward, expert-led, and backed by genuine accountability — so we built a team of people who genuinely know these products, who carry brands they'd buy themselves, and who are there for customers long after the order arrives.
We've helped families find the fireplace that became the heart of their home, the fire pit that made their backyard worth spending time in, the BBQ that made every cookout something people looked forward to.
That's the work. That's why we're here. Every order we fulfil, every question we answer, every problem we help solve — it all comes back to the same mission:
Helping create amazing experiences around fire.
Get in Touch
Have a question before you order? Want help choosing the right product?
📧 info@dawsonheat.com 📞 (307) 218-2391 Or use the Contact Us form — we'll get back to you within one business day.
